Privacy Policy | RadiTrack Professional

RadiTrack is a professional-grade medical application dedicated to the monitoring, organization, and analysis of radiation data. We prioritize accuracy, reliability, and data confidentiality to ensure that healthcare providers can manage exposure risks with total confidence.

1. Data Collection and Scope

RadiTrack collects information essential for clinical documentation and safety monitoring, including:

Radiation Measurement Data: Direct readings, exposure intensity, duration, and time-stamped dosage levels.
User Credentials: Professional identification, role-based access details, and facility affiliation.
Metadata: Information regarding the specific hardware or devices used to capture radiation readings to ensure data provenance.

2. Purpose of Data Processing

We process your data to facilitate advanced medical oversight, specifically for:

3. Administrative Oversight & Access

RadiTrack features an Administrative Interface designed for high-level oversight. Please be aware that authorized administrators within your organization have access to:

Aggregated Data: Broad analytics across all users to identify institutional trends.
Detailed Audit Logs: Access to individual measurements and historical reports to maintain safety standards.
Compliance Management: Tools to review documentation accuracy and ensure facility-wide adherence to radiation safety protocols.

4. Data Integrity and Security

Given the critical nature of medical data, RadiTrack employs multi-layered security protocols:

A. Encryption

All data is encrypted both in transit (using TLS/SSL) and at rest to prevent unauthorized interception or breaches.

B. Accuracy Controls

Our algorithms are designed for high-fidelity reporting, ensuring that the structured data presented to clinicians is an exact representation of the captured measurements.

C. Access Control

Strict role-based access ensures that sensitive information is only accessible to users with the appropriate professional clearance.

5. Data Retention and Deletion

A. Data Retention

RadiTrack retains your personal data and radiation records for as long as your account remains active or as required to provide you with our services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Clinical data is typically stored for a minimum of 7 years in accordance with medical data retention laws.

B. Data Deletion

Users have the right to request the deletion of their personal data. To initiate a deletion request, please follow these steps:

Once verified, we will delete your personal identification and account data within 30 days, unless we are legally required to retain specific clinical records for regulatory compliance.

6. Contact and Inquiries

For questions regarding our privacy practices, data management, or technical oversight, please contact our compliance team:

Support Center

Need help with RadiTrack Professional? We're here to assist you. You can reach our support team for any of the following:

Technical issues or bugs within the app
Questions about features and how to use them
Account or access-related problems
Data deletion or privacy inquiries
General feedback and suggestions

Contact Support:
Send us an email and we'll get back to you as soon as possible.

Email Support: a.abuhoza@gmail.com